Does Demarc send the package to the manufacturer for me?

No. It prepares and checks the package; you submit it.

What does Demarc cost?

Starter $99, Pro $199 and Enterprise $399 a month; annual billing is about 16% less.

What Demarc does, with the numbers we measured and the ones we have not

Demarc › Answers › Does this warranty software actually do what its marketing claims?

Page last updated 2026-10-24. Every quote below links to where it was published.

In their own words

“This one is over priced and over promised on capability/features.”

App Store 1-2 star review of a field app for contractors · source

“Very Misleading ! DOESN'T COME CLOSE. TO THEIR CLAIMS!!”

App Store 1-2 star review of a field app for contractors · source

What it is

Field software is easy to oversell, because the buyer cannot test the claim until the job is on the line. The fix is to publish only what is measured, say where it was measured, and say plainly what the product does not do.

How Demarc does it

Speed: the timing above is rendered from the measurement file, and a test fails the build if the site ever states a ceiling below a measured run. Hand time: we found no published measurement of how long a warranty package takes by hand, so we print no number for it. Price: Starter $99, Pro $199 and Enterprise $399 a month, with no per-seat charge.

What Demarc does not do: it does not submit packages to the manufacturer (you do), it does not read Ideal/Trend or AEM exports yet, and it does not publish a desk acceptance rate across customers, because none has been measured.

Measured: a 143-link export, from upload to the downloaded kit, took 3 to 9 seconds on production (2026-10-19).

Galaxy A10e (Chrome): 3.1 s, 3.2 s, 8.3 s
iPhone 13 mini (Safari): 6.0 s, 7.0 s, 6.7 s

The bar Demarc is held to

Every number on the home and pricing pages is rendered from data the product produces or carries a public source, and the claims are checked by a gate before each deploy: each promise on the home, pricing and terms pages has to name the code that keeps it.

What the usual tools leave to you

Reviewers of field apps for contractors describe products that were over-promised on capability and did not come close to their claims.

Questions

How long does Demarc take to build a warranty kit?: A 143-link export, from upload to the downloaded kit, took 3 to 9 seconds on production on two phones (measured 2026-10-19).
Does Demarc send the package to the manufacturer for me?: No. It prepares and checks the package; you submit it.
What does Demarc cost?: Starter $99, Pro $199 and Enterprise $399 a month; annual billing is about 16% less.

Does this warranty software actually do what its marketing claims?