Demarc › Manufacturer programs › CommScope
CommScope's published Terms and Conditions set three clocks and a handful of conditions. They do not publish the file format or the exact test set, and this page says so rather than guessing.
Requirements, with the manufacturer's wording
| Topic | What it says |
|---|---|
| Who can submit | The installer must be a CommScope-certified installation partner in good standing at the time of installation.
“Authorized Partner shall mean a party that is certified by CommScope as a CommScope installation partner and that is in good standing with CommScope at the time of installation.”Source: CommScope Network Infrastructure System 25 Year Extended Product and Application Warranty, Terms and Conditions (BR-111043.1-EN, 06/18) |
| Deadlines | All documents including the prescribed System test results go to CommScope within 60 days of installation. Registration must be applied for within 90 days of the date the installation is complete.
“all documents, including the prescribed System test results, must be submitted to CommScope for review within sixty (60) days of installation, and registration for the System Warranty must be applied for with CommScope within ninety (90) days from the date the installation is complete.”Source: CommScope Network Infrastructure System 25 Year Extended Product and Application Warranty, Terms and Conditions (BR-111043.1-EN, 06/18) |
| Changes after registration | Moves, additions or changes need their test results, a description and a bill of materials sent for approval within 30 days of installation, or the warranty is void.
“All test results shall be sent for approval to CommScope along with a detailed description of the Change(s) and bill of materials within thirty (30) days of installation.”Source: CommScope Network Infrastructure System 25 Year Extended Product and Application Warranty, Terms and Conditions (BR-111043.1-EN, 06/18) |
| Testing | Products must be tested to industry standards and CommScope's testing requirements and must pass.
“tested pursuant to industry standards and applicable CommScope testing requirements and satisfactorily pass such tests”Source: CommScope Network Infrastructure System 25 Year Extended Product and Application Warranty, Terms and Conditions (BR-111043.1-EN, 06/18) |
| Bill of materials | Covered Products are those in the bill of materials filed with the registration, bought from an Authorized Reseller, forming an end-to-end SYSTIMAX, UNIPRISE or NETCONNECT system.
“Passive products manufactured by CommScope that are contained in the bill of materials, for an end-to-end SYSTIMAX, UNIPRISE, or NETCONNECT system, which were filed with the registration for the System Warranty and which were purchased from an Authorized Reseller.”Source: CommScope Network Infrastructure System 25 Year Extended Product and Application Warranty, Terms and Conditions (BR-111043.1-EN, 06/18) |
| The clock's start | The Certification Date is the earlier of the registration date on the certificate or the Original Installation Completion Date, which is when the installation and testing were completed.
“Certification Date shall mean the earlier of the registration date on the face of the System Warranty Certificate or the Original Installation Completion Date.”Source: CommScope Network Infrastructure System 25 Year Extended Product and Application Warranty, Terms and Conditions (BR-111043.1-EN, 06/18) |
| Decision | CommScope alone decides whether the requirements were met and can void a certificate later if they were not.
“CommScope, in its sole judgment, shall determine if the System Warranty Requirements have been met.”Source: CommScope Network Infrastructure System 25 Year Extended Product and Application Warranty, Terms and Conditions (BR-111043.1-EN, 06/18) |
What the public documents do not say
- The "prescribed System test results" are not defined in these Terms and Conditions: the public document does not state the test limits, permanent link versus channel, or the accepted file formats.
- Confirm the test set and file format with your CommScope PartnerPRO contact or at the warranties resource page the document names.
Check your export against this program
Drop a LinkWare CSV export into the free checker. It looks for failing and marginal links, links with no result, duplicate IDs, mixed test limits and missing fields, and applies the rules above that can be read from a file. The file stays in your browser.
What Demarc does for this program
Demarc prepares the package; you submit it through CommScope PartnerPRO Portal. For this program the Demarc warranty kit checks:
- CommScope PartnerPRO Partner ID
- SYSTIMAX Design & Engineering (D&E) certificate number
- 100% passing certification test results (every link PASS)
- Every tester inside its 1 year calibration on the test date
- Copper test configuration chosen on the project (CommScope publishes no rule); fiber reference method recorded where known
- Patch-panel / cable schedule (link-by-link record)
- Bill of materials — CommScope SYSTIMAX components
- As-built documentation / floor plan
Deadline clocks Demarc tracks (each carries its source):
- Changes to the installation sent for approval: 30 days from installation completion
- Documents + System test results submitted for review: 60 days from installation completion
- System Warranty registration applied for: 90 days from installation completion
Copper test configuration in Demarc's kit for CommScope.
CommScope's public documents state no permanent-link or channel rule, so the kit does not assume one: you choose the configuration you tested on the project, the kit checks every copper result against that choice, and it tells you to confirm it with CommScope.
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